14 Apr How to get rid of your negative reviews in business directories?
Can we really delete/remove negative posts/reviews or photo’s of yours which are embarrassing from the world of web?
There are certain posts/photos which can be removed by the owner of the post or the person who has posted the content, if they are posted only in some websites and if the owner can prove that it is damaging the reputation of the person or if it was copyrighted content and reason given to the website publisher is legitimate or convincing the post can be removed.
But what if the post or image in Google/yahoo news; can it be removed? The answer is simple but harsh, it is NO.
These posts keep popping up in the first page and will haunt you for the rest of your life, as soon as somebody views the content there are lot of chances that the page will be shared on social media and by other websites as well.
We at Think Tank Digital Optimizers can help you with these kinds of problems. There is only one solution for such problem, move the link or article into second or third page of search engines like Google, yahoo etc. At least most of the people will not go till the second or third page to read about a person. What if digital footprints can’t be erased, it can be avoided. Only a good can be compensated with a bad.
To solve this problem you can create around 10 websites with the person’s name and then index it with different search engines and perform Search Engine Optimization (SEO) so that traffic can generated to these sites.
Similarly, if a Business have negative reviews in Google business or any other business directory. How do you get rid of negative comments?
This problem is faced by many businesses. They get bad reviews for their business in Google Local and have no idea how to get rid of them. They avoid looking at the review or even avoid responding to the customer. This is a very bad thing for your business. All you got to do is respond to the customer who has given a negative review to your business. This always clears the miscommunication between you and the customer, and there is always a chance the customer can edit the review.
The answer is again very simple, you cannot get rid of the comments written in Google review. But the best way to solve this problem is to reply to the person who has given negative review and explain the person or convince the person to change his review. If the business has really made a mistake in the case of the customer then it is always better to accept your mistake and apologies to the customer. In return you can offer something for free and good service the next time the customer visits.
Then how do you get rid of the bad review, well Google always gives importance to great customer service and customer satisfaction. This is the secret, always give good quality service and good customer service. That is what Google or any business directory wants a business to do. Always take feedback from the customer and encourage them to give good reviews. Always remember only a good can compensate bad. In terms of reviews any business directory would give preference to good reviews and place negative reviews in the bottom. So, keep pushing down your bad comments with good comments from your customers.
To get complete solution to the problem, call us on +61 (03) 8752 1253 or visit us at http://www.thinktankdigital.com.au/